Cancellation policy

When your hair looks great, you feel great so we understand that choosing the right hairdresser can be a big decision. Our friendly team of stylists & technicians  are highly experienced in working with all hair types and textures. Our philosophy is to treat each of our guests as being completely unique and to customise looks that work especially for you. During your consultation, your stylist will listen to your needs, loves and hates, and  and solve your hair problems with the right style and aftercare advice to give you great hair 365 days a year.

Prices represent the level and experience of our stylist

We offer free consultations, so if you would like to discuss your hair requirements with our team then please feel free to bring any pictures with you.


For small businesses, last minute cancellations and ‘no shows’ mean we are unable to offer these appointments to other guests meaning they cost us dearly in both money and time. Similarly, it is important that our guests turn up for their appointments on time, in order for us to meet their expectations and not cause disruption to other guests.

Please remember when booking all appointments that this time is reserved exclusively for you.


We understand clients occasionally need to change or cancel their appointments. Should you need to do so we ask for at least 24 hours notice or 50% of the appointment will be charged. Thank you for your understanding.

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